(Explained by Industry Expert), How to Promote Etsy Shops to Explode Sales in 2023. I'm not sure if this "ban" will be lifted. Think again. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. Fool me once I guess! diamonds, and emeralds. I purchased 2 working computers, got one, it was dead. Be sure to explain in detail what the issue is and provide images and if applicable. Mercari provides labels for the If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. I understand that the resolution or answer given does not favor your end for now. Mercari has buyer protection in place to keep the buyers safe. There is basically no way to contact the compliance team and talk to them directly. You can calculate your total fees, profit and margin using Crosslists free Mercari fee calculator. Until I proved I had stopped the dispute my account was frozen. This would be a good place to share your bad experiences just since this is basically a bad experience PSA anyway. The fellow would never ship the item. Been there, its why I wont list anything expensive anymore. Although you save a few dollars by shipping on your own, it takes more time. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. I've not only contacted them through the app, but I've called them multiple times as well. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. Why Mercari has a Prohibited Item list Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. yep, something is not right. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. They have ZERO support. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. Dont wait and get yourself into my situation. Knives, such as switchblades, hunting knives, pocket knives, butterfly Good Luck to you. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. Also, the good news is that by using Crosslist you can crosspost from Mercari to Poshmark and vice versa. To keep the marketplace safe all sellers need to verify their identity. Sell it at a yard sale or better it , destroy it so no one else gets suckered. I have the know how and they owe me $69 I am no victim and never will be. Sellers sign up to Mercari and list their items for free. I will be reviewing every email after sending this information. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. I give this app 1 star and that is being generous. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. This could include: "Imitation Apple earpods" Bob Taylor (Keep on Punching). I took their word for it and listed the purse. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. I am simply making this rip off business my cause and I am calling in ever Favor I have ever earned in my 53 years. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. They will hold your money until it gets to you. Be as detailed and as honest as you can. Mercari is a popular e-commerce platform in Japan in recent years. I provided all the details to Mercari and they didnt further investigate the seller. The seller failed to disclose damages to this item. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. Everyone who has stolen from me there STILL has accounts. One of the marketplaces that you may be looking at is Mercari. 2. 131 of 1948). The seller kept asking me if I would like to cancel. Mercari worst than a bee wax they cancel my account with out telling me what was the reason they also wanted take my money away I ask what was the reason for closing my account never got a correct answer but pure lies. Your comment is confusing and unclear. In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. There are a few things I could do (I.E. When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. So that's that. Use of them does not imply any affiliation with or endorsement by them. They say it s being reviewed. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. Heavy, bulky items. Just curious. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. such as: Ebooks, PDF files, user generated content (UGC) or items for online If you had some problems with the buyer be honest: your experience can help another seller decide if they want to work with that person. I tried that, this happened. or selling lottery tickets and pull tabs. You can buy old but still good quality products from accounts on Mercari. I initiated a return. Sign up now with a 3-day money-back guarantee! I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. in violation or is otherwise inappropriate Mercari may, at its discretion, Tip 1: Just jump in and try it! Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. However, there is no guarantee that the sellers and buyers on it are also trustworthy. You can now start listing, buying and selling on Mercari. Can they ever accidentally authenticate a fake bag? can you sell replicas on mercarichaska community center day pass. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs Dont ever buy from this place buy from a legit marketplace! And the seller is still selling on Mercari. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. What you can sell You can list almost anything that can ship. Then Mercari suspends them, even if the items were real. The bad thing is this seller had over 50 completed transactions with fairly good feedback. Mercari is generally safe but it is not completely risk-free. bonds, stocks, etc. Ive stopped buying or selling on Mercari. Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. Thanks for your article! If a Seller lists a prohibited item, it will be The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! If they lied about receiving it then how did they send it back? The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. I ordered an item and they said they notified the seller and Im out my money because they never sent it. In the U.S., it's illegal for a person to sell counterfeit merchandise. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . The Mercari app is one of my favorite places to sell designer shoes. Testifying about the crisis, Pinal County Sheriff Mark Lamb told Congress to "stop saying the border is secure, because the border is . Smart Pricing will adjust the price based on market demand, but it will never go lower than your floor. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. They are sold without the usual numbered certificate that is included with every "perfect" product and may even be marked "imperfect". I have personal experience with buying something not as described. I have sold more then buy It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Sheriff Mark Lamb. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. Nothing another read through wont catch. Also the compliance team are the only group that have any authority. Apart from that, their mobile app has been downloaded over 100 million times worldwide, of which 50M+ are from the U.S. alone, and has been rated 4.8+ on the App Store and 4.5+ on Google Play Store. requires a download . After 48 hrs, the system allowed me to send an email about the problem. 3 days is your opportunity to say something. list of prohibited items. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). #m13166668176 for $ 27.00 plus tax and shipping cost. This is the last response from Mercari: When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. Like other sites, you simply upload pictures of the item, along with a description and price. Thanks Benjamin for posting your experience on Mercari. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Its not a good place to be a seller. Mercari prohibits the listing or sale of any item that is set forth in the I have not done any buying or selling on the web,. I would also report to BBB, local news, and throw a huge media shit fit about it. Your submission has been automatically removed because your account is less than one day old. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Note that you can use Crosslist to hide your face with an emoji using the built-in image editor while still showcasing yourself wearing the item. games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. Add a story to your listing to make it appealing and interesting. Your information was really helpful. Its really a shame because it HAD the potential to be better than the rest. As I said already in the post, everyone that is buying and selling stuff has to be careful. Thanks Erica (and Julie) for posting/sharing your experience. I submitted a request for a refund to Mercari support but it was denied. This is an anti-spam measure in r/Mercari. I think its a pretty reasonable fee considering you have instant access to millions of shoppers along with other seller benefits. You can even find people selling DVDs and DVD players, VCRs, and older handheld gaming systems. Mercari is still asking for more pictures. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. I have unsubscribed three times( documented). List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. John-Paul Cody has been an avid online seller for years, across platforms including eBay, Mercari, Craigslist, and more. Left three messages two emails. You can sell almost anything on Mercari! Its much better and safer for a buyer to shop at Amazon and EBay. Only EBay was willing to cooperate on ANY level. According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. If Mercari determines that a listing is Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. Therefore, you should always avoid selling items that are not allowed by Mercari. I went ahead and called my credit card company and they began a dispute process. Every time I try to sell the page you have reached 600. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. They get rated as buyers to. This info also enables your results to appear when users use filters while shopping. I got replica shirt with adidas golf. You need to understand that Mercari is just a marketplace where buyers and sellers meet. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. The seller did not send the original receipt as promised . junio 16, 2022 . Items in violation of a copyright, including handmade, or other items The login page will open in a new tab. Today Im going to show you exactly how to sell on Mercari, without skipping a step. There's also a $2 fee if a direct deposit transfer is rejected by your bank. Thanks Sammi for sharing your experience! I attempted to work with the seller and received no response. Selling loose (unset) precious gemstones such as rubies, sapphires, Have a look at the items in your home you are not using. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. A piece of trash. Furthermore, Mercari has over 20 million monthly active users. BEWARE BUYERS!!!! So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. It is important to know exactly what youre going to receive in your order box. But they blew it, what a waste. I paid $500 and checked out the sellers reviews before purchasing. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. I think Im done with this site. Mercari Local - sell your item locally. otherwise facilitate the unlicensed use of copyright materials (such as Now of course I cant even leave feedback about this seller. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. To make a long story short, mercari cancel my item. And that is why for every single email they continue to send me, they are going to pay for.???? Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. After selling on the platform well over a year, here are my best tips for selling on Mercari. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. For more info take a look at Mercari packing guidelines. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_15',143,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0');Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. they made their choice to basically say screw you, we aren't helping you anymore, we are just going to suspend you and give the guy the money because it's the easiest and safest route for the company to take. discretion. Moreover, you can also sell your unused items here. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. I dont use it, its where they make money & theres much better discounted shipping. Looking to make some extra money in the new year? Products designed to circumvent copyright protection techniques or However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. Let me know what items you wanna sell? The organization Where Can I Sell Replica Watches fake rolex submariner was restored for the first time on glass . You can check the Mercari return policy guide if you have any questions regarding that. ago I saw a listing that said, inspired Kate Spade. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! Hit your target markets bullseye and claim your. This also personally helps me build momentum when it comes to listing. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. Truly unexpected and it seems to have ramped up since December 2021. I dont even know how to find the seller on mercari anymore. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. And they said yes it would fit yours. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. I just want to protect people like that. Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. I Appreciate your time and effort put into this article. So because I didnt meet their request for photos in time they denied my return request. Its pretty sad you guys do not police it better. Good info. No way! If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. Therefore, make sure that your listing details are completely accurate to avoid such incidents. I was selling a GI Joe toy gunand they banned me. Do not use this app if you are a serious seller. Pretty much the same thing. Seller acted intentionally or not. For approved returns, Mercari provides a free shipping label to the Buyer. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. I purchased an item that was damaged beyond repair. Please log in again. It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). Just a heads-up. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Bunch of thieves that dont give a f*** about you once they get your money. However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. Both of these sellers have excellent ratings : /. Mercari. To be submitted within 24 hrs. do not sell on Mercari. So much confidence in technology is sickening. Mercari sucks. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. Counterfeit items are with in the US codes such that any gain; personal or commercial: that results from the transfer of such, is trafficking in counterfeit items. Something is not right here! Violate the Terms of Service multiple times, Have questionable activity on their account, FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible), Counterfeit goods - items in violation of copyright (ex., fake designer clothing and accessories), Weapons or anything that can be a possible safety hazard, Items with inflated prices listed to profit from a tragedy (ex. to see if the package showed up. How could they have known it was/is a "knock off"???? Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. Bought 2 computers. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. All in all, Ive been pleased with the shipping experience on Mercari. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Then click on edit profile to make these changes. For more details, visit Mercaris shipping page. Next, youll be asked to add your phone number. Like that $20-$100 is really going to break you. Mercari is a growing marketplace that attracts new shoppers and sellers daily. I then saw they relisted the same item with a 20% discount. My experience with Mercari as a seller, NO GOOD! Its DEFINITELY NOT WORTH IT for any Decent Seller. If youre wondering how to sell on Mercari, you have come to the right place. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. I provided proof of my item authenticity also. Thank you Kitty for sharing your experience! So if you haven't read the Terms of Service, it's not uncommon for a seller to disobey the guidelines. I still do not know if I will be reimbursed. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . expanded to provide better communication and context to our users. Minimum-Wrangler4387 6 mo. Text messages only. They know dam$ well that youre PAYING, to sell & ship if you take those deals. . Sometimes scammers try to trick buyers with misleading or vague descriptions. Read the 8 tips below on how to sell on Mercari fast. Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. action by third parties; Is fraudulent, deceptive, unfair or predatory; Causes or threatens to damage Mercaris reputation; Violates the terms of any bank, card or electronic funds transfer network; Results in or creates a significant risk of chargebacks, penalties, However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! It's really disappointing. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. I thought it was strange the buyer asked no questions. and if you list the item again Ebay will again remove it, and to ensure you really have learned your lesson they will suspend your selling account, So don't. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. One thing to keep in mind is that Mercari has a list of prohibited items. Let me further explain and maybe it would help you . My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. They take out the money before they rate the Seller and Mercari holds it. These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. What this business is doing to its clients! Your email address will not be published. Got an extra air fryer, a kid's bike, or a big . Mercari sounds like a big scam site! Oh, and they took out the money the same day I order it. My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. Create an account to follow your favorite communities and start taking part in conversations. NOT WORTH THE AGGRAVATION THAT YOU WILL ENCOUNTER! On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer.