how to dispute ntta charges

Desired outcome: Contact NTTA and work out some sort of agreement and then contact the court. Has anyone had similar experiences? How to Dispute a Toll Road Violation: 13 Steps (with Pictures) Driving Vehicles Toll Roads How to Dispute a Toll Road Violation Download Article parts 1 Scrutinizing Your Notice 2 Registering Your Dispute 3 Requesting a Hearing Other Sections Related Articles References Article Summary Written by Jennifer Mueller, JD Instead, NTTA sent me a SECOND notice for non-payment, charging me $35 to pay the $2.94 toll. I received a bill from the NTTA in the amount of $13.93 for tolls on the NTTA and the TEXpress Lanes on July 19, 2022. This means that the extra $700 is comprised of either fraudulent charges or excessive and likely illegal administrative fees. How can I avoid tolls like this in the future? how to dispute ntta charges. Labor Day - September 2 & 4 I sold a vehicle in March of 2022 to a resident of N Texas. Claim it and get a lot of features. Get updates on whats happening in North Texas to your inbox. I am not going to pay a toll tag or bill if the car in no longer under my name. For some card companies, filing a dispute can be as simple as making a phone call to customer service or even logging onto your online account, clicking on the charge in question, then clicking a button that says "Dispute This Charge" - or something similar. Choose a day and time that best fits your schedule, and provide your contact information. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. the Texas Department of Transportation (TxDOT) The gentleman drove to Oklahoma and picked up the vehicle on a trailer. Click here to get notifications about new complaints of North Texas Tollway Authority [NTTA]. 0 On 1-12 the toll was $40 for the same route. The NTTA says that the invoices are sent to the listed address in government records and that the vehicle's owner is responsible for updating the registration. New comments cannot be posted and votes cannot be cast. There is an option to upload documents. Find out the toll facility whose tolls you want to contest and contact the corresponding authority: As Texas allows some out of state toll passes, you will have to contact the concerned authority for contesting their toll violation: TollGuru is a product of MapUp and reflects our mission to serve businesses of all sizes. Both plans recoup the full amount of tolls due at the 50% higher ZipCash rate. Stop monopolizing the rates. Scan this QR code to download the app now. Which is the best romantic novel by an Indian author? What are the Goth Kids called South Park? New comments cannot be posted and votes cannot be cast. One of the ways they use to attempt to collect tolls is by filing a criminal charge in the justice of the peace precinct where the violations occurred on the tollway. We can't rely on gas taxes forever, but there's no simple, obvious way to integrate electric vehicles and other alternative-fuel vehicles into the funding structure. org, or by mail at 5900 West Plano Parkway, 550, Plano, TX 75093. The NTTA was also defrauded We may send additional relevant information and comments while we research your concern. NTTA gets to collect on all the ridiculous late, admin, and whatever else fees, and TXDOT gets the money from all the citations that are wrongfully issued. They should have to prove they have contacted the people they "claim" and cannot prove they have reached out to. Forms typically are made available online or by contacting the appropriate toll agency or board. More than $21 dollars NTTA is charging for a six mile stretch. Often you have the option of appearing either in person or over the telephone. If you receive a violation notice in the mail, it's important to act as quickly as possible to check its legitimacy since you have a limited time to dispute it before additional charges start mounting. Resolving chargebacks takes time and patience, but by sticking with it, being responsive and providing full and proper documentation, you can avoid financial loss to your business. More than $21 dollars NTTA is charging for a six mile stretch. Keep copies of your dispute letter and enclosures. The driver of that car ran up toll bills of nearly $700. They are scammers & they only toll authorities I ever have a problem with please be aware dfw ntta is scammers & I will get a lawyer if needed. Never missed a payment since the day I turned 18, and now this scam company is trying to ruin it. 214-224-2488| ntta.ethicspoint.com | nttamobile.ethicspoint.com. Most toll road operators have a website, or a toll-free phone number, where you can quickly and easily register a dispute. If youve received a toll road violation notice for someone else, for a car you sold, or for a toll you already paid, you can dispute it by phone or mail. When you receive your ZipCash bill in the mail, you have two ways to opt-in to electronic billing: 1 Scan the QR code on your bill with your smartphone Or 2 Visit our Online Customer Service Center to enter your ZipCash Account ID and the unique PIN found at the top of your statement The $35 difference is due to having it go to collections. Board of Directors -@email We aim to complete the review of your concern within three business days. They asked me to file a dispute online and upload a scanned copy of the Bill of Sale. I received a letter from a collections agency to the amount of $42.17 - I called NTTA to ask about the charge and they informed me that it was a charge from back in 2015 to the amount of $7 that was unpaid. I sent the collections firm a letter disuting the claim and asked for valodation of the . 70 0 obj <>/Filter/FlateDecode/ID[]/Index[48 61]/Info 47 0 R/Length 109/Prev 464947/Root 49 0 R/Size 109/Type/XRef/W[1 3 1]>>stream 1. Some companies also have the option of disputing by email. A decade ago, the No. TxTag /tkst/, operated by the Texas Department of Transportation (TxDOT), is one of three interoperable electronic toll collection systems in Texas. Jennifer reviews, fact-checks, and evaluates wikiHow's legal content to ensure thoroughness and accuracy. Typically you can find a dispute form at the toll road operators website that you need to file a dispute. Mail the dispute form with your letter to: TransUnion LLC. I typed in "NTTA complaints" into Google to see what would come up, and to my surprise there are many people who have the same exact story. Go to the Inquiry & Dispute Center. For example, if you file a request for a hearing with the Washington State Department of Transportation, you can pick up an evidence packet from any of the walk-in customer service centers three days before your scheduled hearing. In the interest of public safety, law enforcement and emergency vehicles are toll-exempt on all state toll roads. I have called various people, noone was willing to let me speak to a manager. Provide me a full audit of my account. Assessment/Examination of Your Concern Mar 01 2023. Stephanie said she would fix the error, but then hung up on me. Called right away and was told I had no outstanding bill. Payment location types and available services are defined on each tab. Thanks to all authors for creating a page that has been read 121,648 times. Open in new tab Call NTTA Customer Service 972-818-NTTA. The North Texas Transportation Authority (NTTA) maintains the operation of toll roads in North Texas. Charge a decent rate. Late fees will be assessed for payment after 25 days. Saturday: 9 a.m. - 5:30 p.m. https://www.ntta.org/Search/Results.aspx?sq=1&k=Pay%20Zipcash%20Bill&r=, How do I pay my ZipCash bill online ZipCash Invoice 972-818-6882 or 817-731-6882 972-818-6882 817-731-6882 All ZipCash tolls and fees listed above in 2nd . I would like all my money that was drafted out my account since they are stating I owe this huge balance , or they need to rectify this issue with this balance. Thus, it is possible that you only have a few days to request a hearing, depending on how long it took for you to get the notice after it was mailed to you. If you still are not satisfied with the results of the administrative review, you can appeal with the municipal court. They refuse to accept payment in full because I also "must" pay over $1000 in additional NTTA fees. The Illinois Tollway gives you two ways to dispute a license tag image: You may either state that the plate is incorrect, or that the image is missing. References. The NTTA currently waives all administrative fees for TollTag customers but will begin charging TollTag customers the ZipCash rate if their account falls into arrears to offset the additional cost of collection when they are billed because their account is not updated, said Clemson. For some reason, I was charged $3.33 instead of the normal $1.11. I filed another dispute and called NTTA back. Issues may also be reported by mail to: You wont get arrested, no matter how many of them there are. I go to see my son in Texas a couple times a year. If you would like to dispute your toll due to the vehicle (or license plates) being sold, leased, rented or stolen at the time of the violation please fill out and return this form. By phone: (800) 916-8800. This charge is outrageous. You can reach them via phone at 817-731-7277, email at customerservice@ntta. The supervisor assured me I was paying for both the Zip Cash and Tolltag. Re: license plate No JHZ6174 TX Violator NO [protected] They also admitted that my address on file was inaccurate, so they never actually checked to see if it had been updated. NBC 5 Responds is committed to researching your concerns and recovering your money. Alternatively, the address to dispute a charge by mail is: P.O. However, failure to show up in court can land you in jail. , requires you to send a notarized copy of Affidavit of Non Liability to the Enforcement Branch. Reports are accepted via phone or online at anytime 24 hours a day, seven days a week. We may ask you for additional information to complete our research. To ensure equitable payment from all toll road users, the NTTA offers the lump sum payment option or an extended payment plan outlined below. Fact #3 - I was not in the Dallas area in the month of July. They admitted they never called, or emailed me. Desired outcome: "They sent the invoice to my old address in Argyle," he says. It also promised to waive all initial first time violation fees once it's received full payment for tolls owed. Independence Day - July 4 9505510311952217112793 Our NTTA ticket attorneys then work toward a resolution of the failure to pay tollway ticket as well as a fair and reasonable restitution agreement to the NTTA. This complaint was posted by a verified customer. Two employees told him that if he didn't pay the bill, he could be arrested, he said. I have toll tag and have for many years In August 2022, I received a zip cash bill for $2.61. I am responsible for another persons debt. Youll be billed for unpaid tolls at the address your car is registered, and if you dont pay that or somehow miss the notice, youll probably end up seeing it on your credit report as a collection account. NTTA Payment Locations. Because the previous rep didnt do her job right, i have to pay expensive fees. %%EOF and our NTTA sent me a bill in June. NTTA is a foreign-owned company. I keep getting bills for some toll charge from ntta with my name and a vehicle that doesn't even look like mine .My vehicle was never within 500 miles of Texas .This has gotta be a scam but I when I call in they say I have to . Box 30945 / Salt Lake City, UT, 84130-0945. . State law typically requires the hearing to be scheduled within a certain amount of time after your request. You can get in touch with an ombudsman by phone at. Keep in mind that I have called NTTA customer service multiple times since the beginning of this year and not once was it mentioned that I had an unpaid balance from 2015. Box 260928, Plano, TX 75026-0928 within one hundred twenty (120) days from the date the toll, fee, or charge was invoiced to you or your damage was incurred. Download the appropriate form. Copyright 2023 NBCUniversal Media, LLC. I unknowingly acquired several letters from NTTA and now have an outstanding balance of $243. Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for ntta zipcash bill pay by using the official links that we have provided below. If this was any other agency, increasing the amount of money owed after reporting the amount to collections would be illegal but NTTA seems to think theyre above the law.

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